Equipment Division


Technical Support and Service


Factory Trained Service Technicians and engineering personnel are skilled and experienced in the technical requirements of packaging equipment and its application. In addition, these skilled specialists are fully supported by our computerized parts inventory. Comprehensive manuals and data sheets are included with each machine to provide critical operation and maintenance details and parts listings. These well written, easy to understand booklets are designed to keep your equipment operating at peak efficiency reduces downtime and achieves the highest quality of output. Validation packages are also available.

Training
Because our systems are so automatic in their operation, only moderate operating skills are required for normal production lines. However, if needed, our factory-trained instructors are available for detailed instructions at the Imagine Training Center or at the customer's facility.

Sales and Support Staff
Every employee is aware that their success depends on long-term customer satisfaction. The sales staff works with the support team to provide a thorough analysis of each project for customer consultation, recommendation and execution. Our sales and packaging engineering staff represents well over one hundred years of combined experience in the packaging industry, which allows them to submit the right quotation on equipment for each specific project. In addition, our sales people are continually improving their knowledge and skill through updating, training programs and daily customer contacts. International multi plant companies may purchase machinery in the USA with service and parts provided in many parts of the world.

Right Solutions
We provide the right solutions to meet your needs. Imagine doesn't represent just one manufacturer. We represent manufacturers of the best products in the market today. Since many options are available, Imagine can provide you with the best solution to suit your needs.

Parts and Warranty
Imagine Print Solutions warehouses full compliments of parts for easy access and speedy repairs. All products are fully backed by warranty.

Product Repair Service
Imagine Print Solutions is an Authorized Service Provider for many name brand products such as...





1000 Valley park Drive
Shakopee MN 55379
Phone: (952) 903-4400
Fax: (952) 641-2682
Email: equipdivision@imagineps.com
Homepage: www.imagineps.com


Imagine has many service programs to choose from
our standard service program is the most comprehensive maintenance and consumables agreement available today. What makes Imagine unique is that all service, support, parts, labor and consumables (ribbons, labels, etc.) are managed under one agreement and through one company - Imagine Print Solutions. Under our flexible technical service programs that includes labels, ribbons, supplies and printer maintenance. Depending on the program, free print heads can be added as an option.

Right solutions - We provide the right solutions to meet your needs. Imagine doesn't represent just one manufacturer. We represent manufacturers of the best products in the market today. Since many options are available, Imagine can provide you with the best solution to suit your needs. Keep in mind all machines are backed by a 100% performance guarantee, which means it will work the first time or all money is returned.

On-time delivery - Imagine Print Solutions prides itself with on time delivery. With our e-commerce you can check the status of all orders and track it without a phone call.

Customized service programs - Can't find a service program that's right for you? At Imagine, we customize our service programs to meet and exceed your needs. Just send a quick email to have one of our techs solve your issues.

For More Information Contact Us at equipdivision@imagineps.com (952) 903-4400



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(952) 903-4400 - Fax (952) 641-2111 Email: info@imagineps.com